Client Complaint Process

Wellkin strives to provide the highest quality service. If however, you have a complaint, the agency has an internal reporting process, which is designed to be timely, comprehensive, and responsive. With this process, we encourage individuals to share their complaint directly with the staff member involved. If the individual does not wish to interact directly with that staff member, they can choose to speak with that individual’s supervisor.

If you need assistance contacting a particular individual, or to request a copy of our Complaint Policy, please call us at 1-877-539-0463.