Privacy Statement

The “Personal Health Information Protection Act(PHIPA)” came into effect on November 1, 2004.  This legislation requires health information custodians to protect personal health information in their custody or control and to ensure that records are retained, transferred and disposed of in a secure manner.

Examples of personal health information:

  • Ontario Health Card Number
  • Information about medical history, diagnoses, prescriptions, etc.
  • Information about payment for medical care

Wellkin Child & Youth Mental Wellness is a “Health Information Custodian” and as such is responsible to ensure that personal health information is collected, used, stored and shared in a manner that protects the confidentiality of the information and the privacy of individuals, while facilitating the effective provision of health care. PHIPA defines the limited situation where your health information can be shared without your consent, and situations where we must ask your consent.

Circumstances in which information may be disclosed includes but is not limited to, situations of suspected child abuse, immediate and serious risk to harm self or other, professional supervision, case consultation, and quality assurance (including accreditation).

If you have a complaint about how your health information is collected, stored, or used, you can contact Wellkin’s Privacy Officer Kelly Baker at 519-539-0463 ext 223 or email

You can also contact the Information & Privacy Commissioner of Ontario