Wellkin Child & Youth Mental Wellness remains open but we are shifting our efforts and increasing our capacity in response to the needs of our community by providing greater tele-support and tele-counselling.
We are pleased to inform our community that the staff at Wellkin have placed the utmost importance on providing expanded services and tele-support in response to the rapid escalation of mental health needs for our children, youth and families. This effort is made to reduce the impact on emergency care at hospitals and medical staff that are focused on addressing those impacted by COVID-19.
Our very valued employees will continue to provide tele-support and are expanding that service to 5 days a week during agency hours. Those hours are Monday to Thursday from 8:30-4:30 pm and Friday from 8:30-4pm. Therefore, if a child, youth or family member is in need of support, including those that may be facing a heightened level of anxiety or other mental health issues during those times, we kindly ask you to contact Wellkin at 519-539-0463 and schedule an appointment. This practice will be in place until April 6, 2020 and re-evaluated at that time.
As always, after agency hours, in collaboration with the London Crisis & Intake Team (C-IT), the Crisis Services is available 24 hours a day, 7 days a week by calling: 519-539-0463 or 1-877-539-0463.
Our staff are prepared to continue to provide essential mental health services for children and youth to ensure they receive the care they need. We also remain focused on evaluating new and different methods of support. As always, we will continue to keep our communities informed of any updates.
On a personal note, I want to thank the amazing team at Wellkin for going above and beyond in this time of need. I also ask everyone located in our communities to be kind, patient and generous in their support of everyone, especially those from vulnerable populations.
Be safe, stay well and together we will get through this.