Urgent Access Therapy Service

Program Description

The Urgent Access Therapy Service, offers children and youth who are experiencing a crisis or urgent situation, and their families, an opportunity to connect with a Therapist in a time sensitive manner.

Program Goals

• Stabilize and de-escalate immediate risk;
• Decrease presenting severity of symptoms;
• Help the child/youth and family to cope in immediate and urgent crisis situations, including enhancing awareness and understanding of the presenting problem;
• Transition the client to appropriate mental health treatment(s); and
• Link the individual to other services as needed (e.g., substance use services, hospital services).

Eligibility Criteria

• Children and youth who are experiencing a crisis or urgent situation. For example, thinking about or developing plans for suicide, actively self-harming, or displaying aggressive behaviour that places family, self or other(s) at an immediate risk.

Referral and Intake Process

• No professional referral is required for this service.
• Referrals are prioritized and services are delivered in response to an imminent mental health crisis or an urgent situation as assessed by a mental health professional that places the child/youth or others at serious risk of harm.
• To access this service, call us at 1-877-539-0463 and our team will assist you.

Please note this is not an emergency crisis service. If you are experiencing an emergency, please call 911 or go to your local emergency department.

Helpful Resources