Central Intake

Program Description

Wellkin’s Central Intake is the front door to services and supports for infants, children, youth and their families, who need help with a mental health issue.


Program Goals

  • To identify the presenting needs of infants, children, youth and their families;
  • To determine preliminary service options for infants, children, youth and their families; and
  • To ensure that infants, children, youth and their families receive the most suitable supports for their identified needs.

Eligibility Criteria

  • Infants, children and youth from birth to 17 years of age.
  • Custodial parent / legal guardian of infants, children or youth 17 years of age or younger.
  • Youth may access this service on their own, or with a parent, caregiver or support person.
  • Custodial parent / legal guardian can also access this service on their own.

Referral and Intake Process

  • No professional referral is required for this service.
  • To facilitate the intake process, we recommend that you complete the online self-referral form.
  • If you are a youth and you are seeking services for yourself, click to begin:

https://wellkin.ontarionow.ca/self-referral/

  • If you are the custodial parent / legal guardian of an infant child or youth from birth to 17 and you are seeking support, click to begin:

wellkin.ontarionow.ca/child-referral

  • If you prefer to complete the self-referral over the telephone, please call us at 1-877-539-0463, and our team will support you.
  • Once a referral is received, our team will contact you to schedule an intake appointment, where we begin by getting to know your strengths, needs, and any concerns you may have. We’ll also complete a standardized screening tool with you to better understand the level of support that may be helpful. This process helps us connect you or your child, to the services that best fit your/their unique needs.

Note: This is for self-referrals only (children, youth, and custodial parents / legal guardians) and should NOT be completed by other service professionals, without the consent of the person seeking service


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